Well, the wait is not yet over, as they took another hour to get our passport and take us to the terminal 2E gate 13. Their mentality is simple: "I have the authority here. No problems of any kind. Again I tried to argue that these tools were acceptable in carry-ons but he was too full of himself to beat the implication that he had been wrong about the knives. Be sure to allow at least two hours between flights if you don’t want to have to take a later flight. June 30, 2011 at 9:17 pm. October 12, 2008 at 11:38 am. March 3, 2010 at 9:48 am, I wish i never had to go through CDG. Someone should take responsibility and sort out this situation. Watch out. French food and wine are good. June 16, 2012 at 5:02 pm. Find out the location of Charles De Gaulle Airport on France map and also find out airports near to Paris. Chronic problems with ground handling at this airport, seem especially frustrating in the larger Terminal 2 since part of it collapsed and many flights now do not come directly to the terminal due to lack of gates. I fly often through CDG. (5) The security check staff was extremely rude and unfriendly. Guide to Paris-Charles de Gaulle Airport (CDG). The ground personnel is snob, rude and very unhelpful. The Security Screening had 1 lane open and approximately 3 flights worth of people standing around confused. we finally reached our destination two days late with bundle of humiliating experience and fatigue. Some guy pushed my boyfriend (who was behind me) out of the way and had to be held back because they thought he was going to hurt someone so we spent another 10 minutes standing around. December 4, 2006 at 6:37 pm. I had the misforture of flying Air France and transiting through the worst airport ever. ZERO STARS, Frances Moroz I arrived at CDG September, 19th and departed September, 22nd and no problem at all. In the end, my flight was delayed for an hour, because we waited for all the passengers who were stuck at passport control and/or security. Kaushalya Gidwani Distance between the two airports is given in bracket. November 15, 2008 at 11:06 am. Security on the way in decided they needed to search my bag more thoroughly…but they didn’t bother letting me regather my wallet which was left unattended on the other side! We had only 20 minutes to get to our next flight and ran through the terminal. They simply denied and said they could only offer this. I stayed with a French family and I was treated like I was royalty. Rupen Philloura I often contrast CDG with airports like Munich (where I can confidently commute in 30 minutes between LH flights), or airports in Scandinavia (like Copenhagen). To top it off, when he came to my "table", he shouted, "This is closed! We were on our way to Orlando Florida to spend our Christmas holiday for two weeks. It wasn’t until I made a formal complaint with the head attendant that we were given a ‘compensation’ of 30 euros for the problem. I will NEVER go to this airport, nor France. The airport is good if you arrive there, or if you leave from there, with fairly good connections to Paris. He then took me downstairs to try to help me complain that I was told the wrong gates, etc. It is one of the world’s top tourist destinations. A simple answer we get was, we can’t help it and this is what we can provide. In our case the staff advised the wrong model of an item and we were refused a refund for their mistake. Then the officer wondered why we came to Paris if we were on our way to Orlando. #2: I don’t do a lot of traveling, but I DO know customer service and kindness when I see it and when I DON"T see it!!! James Esteche We boarded the plane from Edinburgh at 5:40 a.m and due to snowfall, the flight was delayed for an hour. Couldn’t have been happier to leave that airport. They changed our gate two times in 10 minutes, as we found out the hard way by reading the computers. Lena, John Lee The rule we learned: When in CDG, go in the OPPOSITE direction to that provided. Considering Ive been to so many different aiports before, I thought they would have a reliable system of signs or guides but no. Really? August 17, 2019 at 6:46 pm, Eloy Bus system to board/unboard and unfriendly staff are responsible for the rest. That was at 7:00p.m. My boyfriend and I were seated in the exit line on the plane so we had great legroom, but my boyfriend’s TV didn’t work at all, and instead of moving him to another seat or helping us they kept giving excuses (the flight attendants) and avoided us. It is home of the most visited art museum in the world, Louvre, and some of the most recognized monuments worldwide such as the Eiffel Tower, Notre Dame Cathedral, Montmartre Basilica of Sacré-Coeur and Arc de Triomphe.
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