We were able to leave our bags at the hotel after we checked out so we could walk around, which was very useful. On the other hand, location is fine and so are the rooms. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The scrambled eggs are barely scrambled and the potato scones were awful. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Book Mercure Edinburgh Haymarket, Edinburgh on Tripadvisor: See 972 traveler reviews, 306 candid photos, and great deals for Mercure Edinburgh Haymarket, ranked #116 of 156 hotels in Edinburgh and rated 4 of 5 at Tripadvisor. Review collected in partnership with this hotel. Only downer were that they got our room wrong but sorted it out straight away on arrival; also I probably wouldn’t pay £12.99 (or £9.99 if you book on arrival) for their breakfast as it wasn’t brilliant, when there’s a great cafe round the corner! We were able to leave our bags at the hotel after we checked out so we could walk around, which was very useful. See 970 traveller reviews, 306 photos, and cheap rates for Mercure Edinburgh Haymarket, ranked #114 of 156 hotels in Edinburgh and rated 4 of 5 at Tripadvisor. By clicking on or navigating the site, you agree to our use of cookies. Own or manage this property? For specific enquiries, we recommend calling ahead to confirm. We never received an email. Claim your listing for free to respond to reviews, update your profile and much more. On the other hand, location is fine and so are the rooms. Also when we had a maintenance problem they sorted it our very professionally and were even so kind as to give us another room. Room types may vary. One of our rooms had a dirty mask left in the safe but they dealt with this very promptly. Conveniently located restaurants include Taxidi, Indaba, and The Everest Nepalese & Indian Restaurant. Reception said they would email the manager that morning and cc us. have been more friendly and helpful, especially with handling the Covid-19 restrictions, everything seemed very clean, and the Accor cleaning policies gave us confidence we were safe. The bed was also extremely comfy and the choice of pillows was welcome. Mercure, Gardeners Crescent is a very nice hotel and still fresh despite having been opened for about five years. We didn't want our hotel to be in the centre of the main tourist area anyway, because we wanted a bit of peace and quiet, and to be able to keep away from people, so this was really ideal. Outside of hotel was filthy, as the street entrance was covered in rubbish strewn all around. ago. Mercure, Gardeners Crescent is a very nice hotel and still fresh despite having been opened for about five years. The area has some nice bars and eateries, especially around Fountainbridge and Lothian Road. The only negative was the breakfast. more. The room was lovely and clean and the bed was bigger than expected. The room was very clean and very nice, shower was really good considering some hotel showers can be quite hit and miss. In our Privilege Rooms enjoy upgraded amenities such as Nespresso machine, robe and slippers with Smart TV access. Nice to be a bit out of the city but still have places around to shop or eat out. This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising. Many travellers enjoy visiting Palace of Holyroodhouse (1.6 miles), The Real Mary King's Close (0.8 miles), and Gilmerton Cove (3.9 miles). Room 002 is comfortable and clean. We missed our reservation and when we asked to speak with the manager on check out, we were then told he wasn’t working that weekend and that the lift problem was 2 weeks. The hotel is a modern stone-effect building which is situated on the edge of the old town in the new Haymarket developments. Whilst you told them in a hurried fashion, they merely repeated what you said slowly for validation, for you to respond sharply with, ‘yeah that’s what I said.’ And you walked off. The Spanish lady at the front desk is always helpful and polite, hotel is lovely and clean. We have stayed in many Mercure hotels and have never been disappointed. This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising. Reception said they would email the manager that morning and cc us. Yes, dry cleaning and laundry service are offered to guests. Check in is at 2pm. The room was very clean and very nice, shower was really good considering some hotel showers can be quite hit and miss. Room very nicely decorated and large enough as was bathroom. From AU$118 per night on Tripadvisor: Mercure Edinburgh Haymarket, Edinburgh. Reception staff weren’t the friendliest and puts shame to the Accor brand, as we have stayed at a number of Novotels around the UK. I also don't know what the usual set up is or, whether I'm right in assuming that like many hotels Covid has meant staff cuts but the receptionists seemed to be in charge of everything. Arrived at 3:45pm to a packed reception and one receptionist. I’d also like to call out in particular the bald guy with the brown beard, serving at reception Sunday 8th March at 11am. This isn't a major issue but some of my friends wanted to unpack/change/de-stress after the flight in their own rooms so were quite frustrated that no one notified them that their rooms were ready. Yes, guests have access to a fitness centre during their stay. Our friendly staff will give you a warm welcome and our bar and restaurant are the ideal place to unwind. The room was not super-flashy, but it had attention to detail in the right places to make it a very pleasant and comfortable stay. See more questions & answers about this hotel from the Tripadvisor community. Are there opportunities to exercise at Mercure Edinburgh Haymarket? By clicking on or navigating the site, you agree to our use of cookies. Own or manage this property? It is a bit out of the way, but is an easy 10 minute walk from Haymarket train station and tram. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Continue your visit to www.tripadvisor.com, 38 Gardner's Crescent, Edinburgh EH3 8DQ Scotland, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. The room was lovely and clean and the bed was bigger than expected. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Payments made by partners impact the order of prices displayed. One of our rooms had a dirty mask left in the safe but they dealt with this very promptly. Great location - 15 min walk from town (loads of ubers available in Edinburgh if you don't want to walk). I got the feeling that they weren't getting as much support as they could be getting from higher management, they didn't say anything to make me think this but just little things made me think that they had problems communicating with one another when changing shifts. Staff were really kind and helpful. The staff could not. Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay. I also don't know what the usual set up is or, whether I'm right in assuming that like many hotels Covid has meant staff cuts but the receptionists seemed to be in charge of everything. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Would happily return! Yes, dry cleaning and laundry service are offered to guests. The area has some nice bars and eateries, especially around Fountainbridge and Lothian Road. ROOM ATTENDANTS WILL GET IN TO YOUR ROOM WITHOUT PERMISSIONS, they shouldn't do that , i was in the toilet someone just came in , like i was so surprised , second i was in the shower ive heard someone came in again , 3rd one i was on the bed while watching tv another woman came in , and they all just say sorry , they shouldn't do that, like they can always enter someone's bedroom whenever they want , i dont know if the management allowing them to do that, the privacy of the guest is more important than cleaning and opening someone's guests room , thats really creepy and scary scary though and shocking at the same time , it was completely annoying i hope this practice of opening someone's bedroom of the guests will stop but the rest of the days i was staying in the hotel was amazing though it was just the room attendants. (Oh also we were quite disappointed that the airplay TV wasn't working as this was a big selling point for us), InterContinental (IHG) Hotels in Edinburgh, Hotels near Marcos Pooll Hall and Pizza Bar, Hotels near Edinburgh International Conference Centre, Hotels near Escape Edinburgh Morrison Street. Claim your listing for free to respond to reviews, update your profile and much more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Would happily return! Conveniently located restaurants include Taxidi, Indaba, and The Everest Nepalese & Indian Restaurant. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. One lie after another. This Mercure is situated in a good location about 6 to 7 minutes walk from Haymarket Station, friendly check in and check out. There are more places to choose from in the Edinburgh area. Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre. What are some of the property amenities at Mercure Edinburgh Haymarket? The reception staff were very friendly, really accommodating, we were allowed to check in early and so we could keep our luggage in one room (we were a group of 6) rather than lug it around with us whilst we explored nearby. We didn't want our hotel to be in the centre of the main tourist area anyway, because we wanted a bit of peace and quiet, and to be able to keep away from people, so this was really ideal. We missed our reservation and when we asked to speak with the manager on check out, we were then told he wasn’t working that weekend and that the lift problem was 2 weeks. Mercure Edinburgh Haymarket, Edinburgh: See 972 traveller reviews, 306 photos, and cheap rates for Mercure Edinburgh Haymarket, ranked #116 of 156 hotels in Edinburgh and rated 4 of 5 at Tripadvisor. Overall a fine stay with just very small things amiss. Please see our partners for more details. It is a bit out of the way, but is an easy 10 minute walk from Haymarket train station and tram. We eventually checked in at 4:25pm as we were then told they didn’t have enough cleaners and we couldn’t speak with the manager as he was cleaning the rooms.

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