Our salesman , a young man named "Alan" (nephew of the owner) was very pleasant on our initial test drive....But, when we came to take the car to our mechanic, he didn't even greet us or say hello, He just started giving me information in mid-sentence. and to that when i go to pick up my car it was dirtier than when i left it and when i asked them "you didnt even detail it for me?" Stevens Creek Blvd. And the price is…", "At first, I got a quote of $1,200 at a different location, and went to search for…", "Walked into the office for service and was instantly assisted with my needs. He did, however, offer to sell me a warranty for another $1100! Ceramic tint at a very reasonable price!!! Do not buy a car from these douchebags!!! Contacted them via email and scheduled an appointment (with Matt) to come in and check out the car that same day. Would recommend the service group to others. they showed me a carfax. Serevice Dept Review: Got the Porsche fixed here,  was a siginificant repair. I was deciding if I should get my insurance to pay for the damage or to pay it myself. Acknowledging and responding to their customers is a good business practice. Getting in and out of the gas stationbws a breeze too! Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. Knowing that we knew that this place was unreliable, we called ahead on the day we had our appointment so we wouldn't have to drive the hour that it takes us to get down there just to have things fall through. I went to this place thinking that they were honest folks. I fell in LOVE with the car! We worked with their finance manager Julie and she assured us the paperwork would be filed and the resgistration and plates would be sent to us in the mail. What they are quick to do is simple:  excellent customer service matched with HONEST assesments as to what your car may or may not need. I bought a truck from them back in October 2011, and after 7 months of them jerking me around, I finally received my license plates and registration!! Car Dealers, Used Car Dealers, Auto Repair, Auto Service, Auto Tires, Auto Wheels, Auto Parts and Auto Supplies. Learn more. Who spends tens of thousands of dollars without knowing what you're doing? These guys are a bunch of shady clowns and a waste of time! I came in not really sure what to…". The guy, the owner is a joke. My previous car was wrecked the day before. Saw what I thought to be a good deal at this car lot... here is what the online posting said: I just wanted to let everyone know that I had a very bad experience with Ray, the owner, at this business. Skip to main content. Contact Us: (800) 297-4804; Learn more about our COVID-19 response, and Social Distancing Guidelines. "The best shop in the area. Great prices, quality service, financing and shipping options may be available, We Finance Bad Credit No Credit. i purchased a 2006 scion XB wagon from them in August 2009i was concerned about purchasing from them, because of previous poor yelp reviews.the pricing was fine. now the rain is getting in there and bubbling the paint off. As a woman, there was an immediate sense of trust dealing with another woman in a traditionally male environment. I needed an oil change and service check,…". i spotted a nice low mileage car, and the price "seemed" right so i bought it. I brought my Mercedes in for an oil change because I learned that Jiffy Lube and other Mickey Mouse franchised oil changers are packed with amateurs and ex-cons *no offense, anyone, but that's the truth. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Well when i take it in to get all these things taken care of 1st of all the rental (which they said i could pick any car off the lot) was a piece of crap that smelled and then they kept my car for an entire weekend "waiting for parts" and when i picked the car up they didnt fix anything but the seat and still havent called me about the knob or the light! Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. And the way I was treated all along the way was despicable! ARE YOU KIDDING ME?? stay away at all costs! They are not quick to upsell what you don't need. They are no different than any other dealer out there and I actually enjoyed dealing with them in every aspect of the sale. I know that Ray knew about it because I found the auction house he bought the car from and talked to them, confirming that it had a transmission problem stated at the time of sale. So that would be another few hundred dollars (or whatever his cut is) that he would just pocket.Be very careful about dealing with this place, if they are willing to do this to me, they could do this to anybody. Now I had not decided to buy a car that weekend, so wanted to check out some other lots. they suck!i'm on the look out for a new or used car. My husband eyes one at Stevens Creek European and that is where we met Kashi. Stay away! Your trust is our top concern, so businesses can't pay to alter or remove their reviews. For 3 weeks now, this place won't refill the printer, "I absolutely hate folks that can't own up for smashing into other people's car in the parking lot.

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